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Fire Rescue Department Customer Feedback

Plant City Fire Rescue Customer Service Quality Survey

Plant City Fire Rescue
604 E. Alexander Street
Plant City, FL 33563
Phone:(813) 757-9131
Fax: (813) 757-9133

Please tell us how we are doing.
Don't keep it to yourself. After all, you are why we're here!

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Service Provided *

Fire

EMT/Rescue

Date of Service

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Fire Representative's Name

Service Address, City, State, Zip Code *

Customer Comments: Please check the rating box that applies *

	Excellent	Good	Fair	Poor	N/A
Plant City Fire rescue responded in a timely manner *	Plant City Fire rescue responded in a timely manner - Excellent	Plant City Fire rescue responded in a timely manner - Good	Plant City Fire rescue responded in a timely manner - Fair	Plant City Fire rescue responded in a timely manner - Poor	Plant City Fire rescue responded in a timely manner - N/A
Personnel conducted themselves professionally at all times. *	Personnel conducted themselves professionally at all times. - Excellent	Personnel conducted themselves professionally at all times. - Good	Personnel conducted themselves professionally at all times. - Fair	Personnel conducted themselves professionally at all times. - Poor	Personnel conducted themselves professionally at all times. - N/A
Personnel treated you and/or your family member(s) with dignity and respect. *	Personnel treated you and/or your family member(s) with dignity and respect. - Excellent	Personnel treated you and/or your family member(s) with dignity and respect. - Good	Personnel treated you and/or your family member(s) with dignity and respect. - Fair	Personnel treated you and/or your family member(s) with dignity and respect. - Poor	Personnel treated you and/or your family member(s) with dignity and respect. - N/A
Personnel demonstrated knowledge in the handling of your situation. *	Personnel demonstrated knowledge in the handling of your situation. - Excellent	Personnel demonstrated knowledge in the handling of your situation. - Good	Personnel demonstrated knowledge in the handling of your situation. - Fair	Personnel demonstrated knowledge in the handling of your situation. - Poor	Personnel demonstrated knowledge in the handling of your situation. - N/A
Personnel were concerned with your safety and comfort during the treatment and/or transport to a medical facility. *	Personnel were concerned with your safety and comfort during the treatment and/or transport to a medical facility. - Excellent	Personnel were concerned with your safety and comfort during the treatment and/or transport to a medical facility. - Good	Personnel were concerned with your safety and comfort during the treatment and/or transport to a medical facility. - Fair	Personnel were concerned with your safety and comfort during the treatment and/or transport to a medical facility. - Poor	Personnel were concerned with your safety and comfort during the treatment and/or transport to a medical facility. - N/A
How would you rate the quality of service provided by our personnel? *	How would you rate the quality of service provided by our personnel? - Excellent	How would you rate the quality of service provided by our personnel? - Good	How would you rate the quality of service provided by our personnel? - Fair	How would you rate the quality of service provided by our personnel? - Poor	How would you rate the quality of service provided by our personnel? - N/A
How would you rate your overall experience with Plant City Fire Rescue? *	How would you rate your overall experience with Plant City Fire Rescue? - Excellent	How would you rate your overall experience with Plant City Fire Rescue? - Good	How would you rate your overall experience with Plant City Fire Rescue? - Fair	How would you rate your overall experience with Plant City Fire Rescue? - Poor	How would you rate your overall experience with Plant City Fire Rescue? - N/A

Additional Comments

Your Name

Your Address, City, State, Zip Code

Home Phone

Work Phone

Would you like to speak to a fire official?

Yes

No

302 W Reynolds Street, Plant City, FL 33563 | (813)659-4200

Website Accessibility

Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing

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