Utility Billing

Overview

Utility Billing Customer Service Clerks and Field Operators are in the division of Finance/Utilities. Utility Billing consists of Customer Service Representatives, Cashiers, and Field Operators. It is our job to provide quality service to our customers in a timely and efficient manner.

Application for new service is processed during the business hours of 8 a.m. - 4 p.m. Monday - Friday, except on City observed holidays.

Customer Service

Currently, we serve you by:

• Answering billing inquiries
• Making adjustments due to leaks
• Updating customer information
• Accepting bill payments
• Permitting payments
• Accepting housing payments for CDBG