Meter Crew

Overview

We serve over 12,900 water metered customers with 4 full-time Personnel. It is our goal to provide the very best service to our customers.

The Meter Crew is responsible for handling: 

• Reading over 12,900 meters monthly Manually and Radio Read (AMR)
• Re-reads of meters
• Changing out Manual Read and Radio Read (AMR)
• Ordering and overseeing contractor installation of meters
• Raising meters and moving meters
• Routing meters
• Verification of meters and addresses
• Raising and lowering meter boxes
• Replacing broken meter boxes and lids
• Digging out meter boxes and trimming bushes
• Checking meters for leaks
• Repairing leaks in the meter boxes
• Replacing broken curb stops
• Testing, repairing, and troubleshooting meters
• Testing customer water pressures
• Handling customer concerns with high water usage
• Turning off water services for nonpayment.
• Installing an removing contractors hydrant meters.

Our Mission

• To provide the highest reading accuracy
• To provide the highest standards of customer service
• To provide quality work and integrity.