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Solid Waste Department Customer Feedback

Customer Service Quality Survey

City of Plant City
Plant City Police Department
1 Police Place
PO 4709
Plant City, FL 33563
(813)757-9288
Tell us how we are doing.
Don't keep it to yourself. After all, you are why we're here!

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Date of Service

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City Representative Name

Service Address, City, State, Zip Code *

Please check the rating box that applies *

	Excellent	Good	Fair	Poor	N/A
Was your service request taken accurately and professionally? *	Was your service request taken accurately and professionally? - Excellent	Was your service request taken accurately and professionally? - Good	Was your service request taken accurately and professionally? - Fair	Was your service request taken accurately and professionally? - Poor	Was your service request taken accurately and professionally? - N/A
Was the service requested completed in a quality manner? *	Was the service requested completed in a quality manner? - Excellent	Was the service requested completed in a quality manner? - Good	Was the service requested completed in a quality manner? - Fair	Was the service requested completed in a quality manner? - Poor	Was the service requested completed in a quality manner? - N/A
Was the service completed in a timely manner? *	Was the service completed in a timely manner? - Excellent	Was the service completed in a timely manner? - Good	Was the service completed in a timely manner? - Fair	Was the service completed in a timely manner? - Poor	Was the service completed in a timely manner? - N/A
Was the work team helpful and courteous? *	Was the work team helpful and courteous? - Excellent	Was the work team helpful and courteous? - Good	Was the work team helpful and courteous? - Fair	Was the work team helpful and courteous? - Poor	Was the work team helpful and courteous? - N/A
Overall, was the work completed to your satisfaction? *	Overall, was the work completed to your satisfaction? - Excellent	Overall, was the work completed to your satisfaction? - Good	Overall, was the work completed to your satisfaction? - Fair	Overall, was the work completed to your satisfaction? - Poor	Overall, was the work completed to your satisfaction? - N/A

Additional Comments

Your Name

Your Address, City, State, Zip Code

Home Phone

Work Phone

Would you like to be contacted by a Division representative?

Yes

No

Contact Information

Solid Waste Department

1802 Spooner Drive
Plant City, FL 33563

email: solidwaste@plantcitygov.com

Phone: 813-757-9208
Fax: 813-757-9049

Monday - Friday
7 a.m. - 4 p.m.

YARD DEBRIS INFORMATION:
Avoid stacking debris by utility poles, under power lines, on top of water meters or other water connections, by fire hydrants or vehicles, next to mailboxes or fences, or on storm drains.

Do not place debris in the street.

Separate garbage into the following categories:

Garbage – must be placed in bags, not loose; bags may be in cans, each weighing under 40 pounds.

Household goods – furniture and carpet

Vegetative – tree limbs and trunks

Appliances – refrigerators, water heaters, televisions and computers

If debris is not properly prepared, delays in collection and fees may arise.

View Full Contact Details

302 W Reynolds Street, Plant City, FL 33563 | (813)659-4200

Website Accessibility

Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing

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