Mission, Vision, & Values

Mission Icon

 

Mission

Our mission is to provide excellent customer service, ensure safety, preserve hometown values and promote economic opportunity.

Vision Icon

 

Vision

An ethical, transparent, and creative organization, recognized for the depth and quality of our service to our community.

Value Icon

 

Values

Leadership is more than a T.I.T.L.E., it’s Respect too!

 

 

                       Values Acronym

 

TEAMWORK

We will know we are living out this value when we exhibit the following behaviors one to another (and to others we serve):

  1. Open and frequent communication.
  2. Cooperation.
  3. Collaboration, initiative and innovation.

INTEGRITY

We will know we are living out this value when we exhibit the following behaviors one to another (and to others we serve):

  1. We value input from all parties.
  2. We are impartial and trustworthy.
  3. Our decisions and actions are seen as fair.

TRANSPARENCY

We will know we are living out this value when we exhibit the following behaviors one to another (and to others we serve):

  1. We are accessible (we can be reached in a timely manner).
  2. We are responsive.
  3. We are open to and invite participation and collaboration.

LEADERSHIP

We will know we are living out this value when we exhibit the following behaviors one to another (and to others we serve):

  1. Effective communication.
  2. Visionaries.
  3. Consistent.

EXCELLENCE

We will know we are living out this value when we exhibit the following behaviors one to another (and to others we serve):

  1. Knowledge and application of best practices that have been tried, tested, and proven by other organizations.
  2. Continuously meet and exceed all expectations.
  3. Continuously learning and improving.

RESPECT

We will know we are living out this value when we exhibit the following behaviors one to another (and to others we serve):

  1. Interact with others with politeness and civility.
  2. Seek and listen to input from others.
  3. Fairly consider the opinions of others.